Word: Add-in for client-related print output

Request: In a Call Center users need to create autotext-based documents which must be printed on the stationery of the current client. Printers with multiple paper trays are already installed, but the users must select the printer and the appropriate tray manually, which costs time and is error-prone, because the relation between printer / tray and client is not transparent.

Solution: An global Add-in is provided. In administrative mode the relation between printer tray and client stationery is defined. On startup the VBA program reads the configuration file and sets up a commandbar, on which menu entries show the client name. Printout of a document to the correct stationery is a two-click affair.

Comment: Small footprint, little development costs (2,5 days), big return on investment for the whole call-center.